Organizations today increasingly deploy Mac devices. Due to this overall influx, the amount of Active Directory (AD) password reset requests for Mac devices has grown exponentially, as well. Thus, the IT teams of these organizations are forced to spend a lot of time handling repetitive tickets. To solve this issue, organizations can now adopt a self-service password management solution, such as ADSelfService Plus. This tool solution provides Mac users a self-service web portal manage their own passwords and accounts, without depending on the IT team, reducing administrative time spent on repetitive requests.
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Streamlining the Solution
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In the past, the web portal from ADSelfService Plus had to be accessed from a dedicated, secure system. This is no longer the case; ADSelfService Plus has introduced the Mac login agent for password resets. The login agent is an extension of the web client, which allows Mac users to reset their Active Directory passwords right from their login screen. The login agent is not a complete substitute the web portal, but allows users to reset passwords from the comfort of their own systems.
What Can the Login Agent Do?
The login agent is run by the Mac OS as a part of the lock screen.Clicking the “Reset Password/Unlock Account” button opens a secure browser, from which AD users can authenticate themselves, and reset their forgotten passwords.
Easily access the login agent from the desktop by keying in the keyboard shortcuts “CONTROL+SHIFT+EJECT” or “CONTROL+SHIFT+POWER”, depending on the Mac version.
How Do I Enable the Login Agent?
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Installing the Mac login agent is simple and quick. You can bulk install client software to the users' machines from a centralized ADSelfService Plus console, through domain or OU-based filters, or a CSV file with the necessary details of the Mac devices. ADSelfService Plus also allows administrators to customize the icon and text associated with the login agent. For more customization details, click here.
The ADSelfService Plus Mac Login Agent Advantage
The login agent for Mac users, from ADSelfService Plus, is advantageous to both users and administrators alike.
- Allows Mac users to reset their password and unlock their account directly from their device, without having to search for a secure terminal to access the ADSelfService Plus portal.
- Reduces the workload of administrators and help desk personnel.
- Decreases turnaround time, to increase user productivity.
- Minimizes cost incurred on Active Directory password reset requests.
Enable macOS users to reset AD passwords from their login screen.
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Password self-service
Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console.
One identity with Single sign-on
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Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus!
Password/Account Expiry Notification
Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.
Password Synchronizer
Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more.
Password Policy Enforcer
Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.
Directory Self-Update & Corporate Search
Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.
ADSelfService Plus login agent for Mac OS X lets Active Directory domain users using Mac clients to reset their passwords and unlock their accounts from the OS X login screen itself. Please follow the steps given below to deploy the password self-service login agent to Mac clients:
Note: The ADSelfService Plus login agent for Mac supports clients running OS X 10.6 and above.
Locate the Mac OS X login agent for password self-service in ADSelfService Plus installation folder. It can be found at <install_dir>/bin/ADSelfServicePlusMacLoginAgent.pkg.
Copy the ADSelfServicePlusMacLoginAgent.pkg file to the Mac clients.
Double-click the ADSelfServicePlusMacLoginAgent.pkg file to begin the installation process.
In the Introduction window, click Continue
In the Installation Type window, select the install location and click Install.
After you click the Install button you will be asked to enter your username and password. Please use the account information you used to log on to your Mac.
Enter the ADSelfService Plus server name and port number when prompted
In the Summary window, click Close to complete the installation.
Once the installation is complete, a Reset Password/Unlock Account button will appear on the login screen.
This section describes how to customize the various features of the ADSelfService Plus's Mac OS X login agent. Features such as Server Name, Port Number, Button Text & Icon can be customized by editing the file config.plist stored in /Library/Application Support/ADSSPLoginAgent/. Follow the steps below to customize the login agent:
Open Terminal
Run this script to change the server name: sudo /usr/libexec/PlistBuddy -c 'set :SERVERNAME 192.168.43.90' '/Library/Application Support/ADSSPLoginAgent/config.plist'. Replace 192.168.43.90 with the server name or IP address of ADSelfService Plus server.
Please enter the username and password you used to log on to your Mac client when asked for user credentials.
Run this script to change the port number: sudo /usr/libexec/PlistBuddy -c 'set :PORTNUMBER 8443' '/Library/Application Support/ADSSPLoginAgent/config.plist'. Replace 8443 with the port number of ADSelfService Plus.
Go to login screen and confirm the changes.
Open Terminal
To change the icon, use this script: sudo /usr/libexec/PlistBuddy -c 'set :IMAGEPATH /Users/testuser/Desktop/sample-icon.png' '/Library/Application Support/ADSSPLoginAgent/config.plist'. Replace the path to the image with the path to your own icon.
Please enter the username and password you used to log on to your Mac client when asked for user credentials.
To change the button text(Reset Password/Unlock Account text which will be displayed on the logon screen), use this script: sudo /usr/libexec/PlistBuddy -c 'set :BUTTONTEXT Forgot Password?' '/Library/Application Support/ADSSPLoginAgent/config.plist'. Replace Forgot Password? with your own text.
Go to login screen and confirm the changes.
Note: In case, the specified icon source is not available default icon will be loaded.
Open Terminal
Open /Library/PrivilegedHelperTools/
Del ADSSPLoginAgent
Go to login screen and confirm the changes.